App Tour

Mobile System Requirements

• Latest iOS version (v. 17.5.1 and higher)

• Latest Android version (v. 14 and higher)

Download Links

Apple Store: https://apps.apple.com/us/app/pushpulse/id1669930639 Google Play: https://play.google.com/store/apps/details?id=com.pushpulse.app

Sending Notifications (Admin, Reporter, Responder)

1. In order to send a notification from your mobile device, you have to be in the proper user group to do so. A quick way to know if you can send notifications is by checking the upper right-hand side of the Overview screen. Here--you'll see a shield.

2. By tapping on the shield, you'll be prompted to select a notification to send.

Note: You can add additional details to your notification prior to sending. (i.e. Thunderstorm warning is in effect until 9PM ET.)

3. Once you've selected your notification to send, a countdown will begin before the notification is sent. From here, you can also tap SEND NOW or CANCEL NOTIFICATION.

4. You'll receive confirmation your notification was sent.

5. By tapping CONTINUE, you'll be taken to the Active Notifications screen to view the notification.

6. By tapping on the active notification, you'll be able to see details of the alert. Notes can be added by those authorized, as well as clearing the notification. Note: Only users with the proper authorization can clear notifications from a mobile phone.

7. By tapping Clear Notification, you'll be prompted to confirm. Here--you can also toggle to send notifications to your recipients.

8. An all clear notification will then be sent.

9. The notification will then go to the Inactive Notifications list from Overview.

Receiving Notifications

1. When a notification is sent, your mobile phone will alert you.

2. By unlocking your phone and tapping on the notification, you'll be able to view additional details in the PushPulse mobile app. The notification will appear as an Active Notification from the Overview screen.

3. By tapping on the Active Notification, you'll be able to see Details of the notification. Note: Depending on user access, some individuals may not be able to see Timeline or Notes. Only Admins can clear notifications as well.

4. Once the notification is cleared, it will then go to the Inactive Notifications list from Overview.

Using Comms

Comms allows user channels to communicate within the PushPulse mobile app. These channels are managed by your admin in the admin web app.

As channels are created that you're included in, they'll appear here:

Examples of Comms Channels are:

• Security Team

• Responders

• Children's Ministry

Resources

Resources provides a location for PushPulse users to access files, documentation and web links that could be used in an emergency situation. Your admin can add these items from the admin web app.

You can find examples of each below:

Resource Category	Example of Resource
Assets	Building maps Maps identifying where emergency equipment is located Maps of emergency exits or shelters
Documents	Emergency response procedures Recurring service schedule Upcoming events schedule
Web Links	Your business's web page link Government safety regulations link Preferred weather and news channel links

Profile

Within Profile, you're able to view your role, enable / disable notifications and sign out of the PushPulse mobile app.

1. If you'd like to disable all notifications, you can toggle Disable All Notifications on. Note: All other notification toggles will become grayed out.

2. If you'd like to make changes to your DEVICE PERMISSIONS, tap on the Enabled or Disabled status you'd like to update, and you'll be taken to your device's settings.

3. Lastly, you can scroll down to the bottom of Profile and tap Sign Out if you'd like to sign out of the mobile app completely.

Note: SPACES APP SETTINGS will only appear if you're a part of your business's admin group.